The products

If my Lancaster bag needs repairing but is no longer under guarantee, what can I do ?

Even without a guarantee, you can send your defective Lancaster item to our After Sales service (S.A.V. Lancaster - 95 rue du Parc, 93130 Noisy-le-Sec). We will then send you a quote for repairing your item. If you accept the quote, your item will be repaired and returned to you at our cost.